What’s the difference between a wellness consultation and a regular pharmacy visit?+
A regular pharmacy visit is brief — picking up a prescription, asking a quick question at the counter. A wellness consultation is a scheduled, private sit-down with a pharmacist to look at your full health picture together: medications, supplements, recent labs, symptoms, and concerns. It's the kind of in-depth review there isn't time for at the pickup counter.
Is a wellness consultation a substitute for seeing my doctor?+
No. A wellness consultation isn't medical care and we aren't your doctor. We don't diagnose conditions, prescribe medications, or replace your provider. What we do is review the medications and supplements you're already on, identify potential gaps or interactions, suggest tests your provider might consider, and communicate findings back to your prescribing provider so your overall care stays coordinated.
How much does a wellness consultation cost?+
Wellness consultations are a paid clinical service — a consultation fee applies for the initial visit, with a smaller fee for follow-up visits. When you call to schedule, we'll go over the current fee structure so you know exactly what to expect before your appointment. The consultation fee isn't billed through insurance, but any products or supplements purchased may be HSA/FSA eligible.
How long does the consultation take?+
The initial consultation runs approximately one hour and covers your full medication, supplement, and health picture. Follow-up visits are shorter — typically around 30 minutes — and focus on how your protocol is going and any adjustments worth discussing. Most patients return for several follow-ups during the first three months as the protocol settles in.
What should I bring to my first consultation?+
Bring an up-to-date list of all your prescriptions, over-the-counter medications, and supplements (including doses), copies of any recent lab work, and a list of symptoms or concerns you want to address. If you're working with a specific provider on a treatment plan, having their contact information helps us coordinate. Filling out the intake form before your visit lets us prepare and use the appointment time well.
How do I schedule a consultation?+
Two options. You can fill out the intake form online through our Practice Better portal — choose Female, Male, or General Wellness depending on what fits your situation — and we'll follow up to set the appointment time. Or call our Defiance location at (419) 784-4800 to schedule directly. The intake form takes about 15-20 minutes to complete and helps us prepare for your visit.
Where do consultations happen?+
Consultations are by appointment at our Defiance location only. The dedicated consultation space is set up for an in-depth sit-down conversation in a private area, not a quick counter visit. Plan to arrive a few minutes early; you'll be brought to a private space for your appointment.
Does insurance cover the lab testing or supplements?+
ZRT lab testing through our consultation program is typically not billed through insurance — it's ordered and paid through the wellness program directly. Many patients use HSA or FSA funds for both lab testing and supplement purchases. Some specialty supplements have manufacturer rebates or savings programs we'll mention if they apply to what your protocol calls for.