Do I need a referral from a functional medicine practitioner to work with you?+
No. While many of our patients are working with a functional medicine practitioner, others come to us independently — sometimes after being told their labs are 'normal' but they don't feel right, sometimes after researching nutrient depletion on their own. We're happy to do a consultation either way and refer out where it makes sense.
Is functional medicine covered by insurance?+
The pharmacy services we offer — supplement sales, consultations, and compounding — are generally not covered by insurance the way prescription medications are. Some labs run by functional medicine practitioners are covered; others are out-of-pocket. We can give you a clear cost estimate before any service. We don't run labs ourselves — those are ordered by your practitioner.
Can you recommend a functional medicine practitioner in the area?+
We can share names of practitioners we coordinate with regularly in Northwest Ohio — but we're a pharmacy, not a referral service. You should research and choose your practitioner based on your specific needs. Call us at (419) 784-4800 and we'll point you in some directions.
Are professional-grade supplements actually different from what I can buy at GNC?+
Professional-grade lines are generally distinguished by third-party purity testing, raw ingredient sourcing standards, dosing accuracy, and the absence of common fillers and binders found in retail products. Many of them are only sold through licensed practitioners, which provides an additional check on quality. We can walk you through specific brand differences during a consultation.
How long does a drug-induced nutrient depletion review take?+
30–45 minutes for the initial review, depending on how many medications you take and how long you've been on them. You leave with a written summary of the depletions identified and our recommendations — which you can share with your provider.
Will my regular doctor be supportive of this?+
Most conventional doctors are supportive of patients addressing nutrient gaps and taking quality supplements — particularly when the recommendations are documented and coordinated. We share our recommendations with your provider with your permission, so the conversation stays open. If your doctor has specific concerns about an interaction or contraindication, we want to know that too.
Do you ship supplements, or do I have to pick them up?+
All three of our locations stock the most-recommended supplements. For items we don't have in stock, we can usually get them within a day or two. For patients outside our local service area, we can ship — though most patients prefer to pick up so they can ask questions about new products.
What's the difference between functional medicine and naturopathic medicine?+
Functional medicine is a clinical approach used by MDs, DOs, NPs, and other conventionally-trained providers; it overlays conventional medicine with a root-cause investigation. Naturopathic medicine (ND) is a separate licensed profession in some states. Both often use similar tools — lab testing, supplements, lifestyle interventions — but the practitioners come from different training backgrounds.