Contact Us
Locations


Locations
Always feel free to call our toll free number during regular business hours: 877-784-1011

Defiance:
1201 E. 2nd, Defiance, Ohio, 43512

Continental:
102 S. Main, Continental, Ohio, 45831


You can always call our 24 hour emergency number 888-404-0550, and a representative from Okuley’s Pharmacy will return your call.

To ensure that our service meets your total satisfaction, we ask you to describe completely any problem, suggestions, concerns, or compliments you may have. This completed form will be routed directly to the owners, who will promptly review this concern and will make verbal or written communications with you to assure you the problems will be corrected and compliments will be shared.

Our business values the privacy of its patients and is committed to operating our business in a manner that promotes patient confidentiality while providing high quality patient care. If we have fallen short of this goal, we want you to notify us. Please be assured that your complaint will be kept confidential. Please use the space provided below to describe your complaint or compliment. We appreciate your candid comments as well as your assistance in helping us to continually improve our service to our many and valued customers.

If your problem was not resolved by a phone call, you may call:

Medicare at 1-877-299-7900
JCAHO at 1-800-994-6610.
 
Patient Communication / Suggestion Form
Feel free to click here to print the PDF version of the form and fax it to us at 419-784-4777.


Individual completing form:

Name of affected individual:

Date of concern:

Phone number:

Email Address:

Suggestion(s) for improving our services:

Positive feedback:

Please describe the incident/problem to be resolved:

Did you try to resolve the problem by calling?
Yes No
Date/Time of call:

Do you know who you spoke with?

What did they tell you, and did they do what they said they would?

What should we have done in your view?